- 01What kinds of productions do you support?
- We work on television programmes, presenter-led studio shows, conferences, concerts and televised events. Each project is planned around its own format and venue. We can support one area, such as lighting or audio, or look after the technical plan as a whole.
- 02Can you work with equipment we already own?
- Yes. We usually start by reviewing what you have and what it can do. Where something is limiting the picture or sound, we say so and suggest options, but we do not recommend replacements without a reason.
- 03Do you travel outside Taunton?
- We are based in Taunton and work at venues and studios elsewhere when the project requires it. Travel and any overnight needs are discussed during scoping and shown in the written quotation.
- 04How early should we get in touch?
- As early as the format and date are known. Planning cameras, lighting, audio and routing together takes time, and an early conversation leaves room to rehearse. Later enquiries are still welcome, and we will tell you plainly what can be done.
- 05Do you provide crew as well as advice?
- We coordinate crews, vision mixing and run-of-show planning for live events, and we train existing crews on the systems we specify. The exact make-up of a team is agreed per project and written into the quotation.
- 06How do prices work?
- Each service has a price on the Prices page, along with what it includes and what can change it. You send an enquiry, receive a written quotation, and pay by invoice using bank transfer.
- 07Can we book a portrait session for presenters?
- Studio portrait sessions are offered for presenters, guests and promotional stills, with controlled lighting and camera setups. Send an enquiry through the contact page with the number of people and the intended use.
- 08What happens if our plans change?
- Productions change, and we expect that. Tell us as soon as you know and we will adjust the plan. Cancellations and any refunds follow the payment and refund policy, which you can read before you confirm.